Refund policy

 Thank you for your interest in Ayla & Co. Bundles! We are committed to providing you with high-quality hair products. Please review our policy below, as all sales are final:

1. Final Sale - No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or refunds unless there is a mistake or issue on our part (such as shipping errors or defective products). Please carefully review your order before completing your purchase.

2. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 5 days of receiving your order. We will investigate the issue and, if necessary, replace the item at no additional cost to you. You may be asked to provide photos of the damaged product to assist with the claims process.

3. How to Contact Us

If there is an issue with your order, please contact our customer service team at aylaco.bundles@gmail.com. Provide your order number and details of the problem, and we will assist you in resolving the situation.